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How do I complete identity verification level 1?
How do I complete identity verification level 1?
Online Support avatar
Written by Online Support
Updated over a week ago

ZEDCEX asks you to verify your identity to perform certain tasks on the exchange. You might have seen this process of verification referred to as KYC (Know Your Customer), and we do this to keep the exchange safe from fraud and other illicit activities.

Without verification you can still use your account to deposit, but you will not be able to withdraw funds and your trading will be limited.

Level 1 asks you to verify your personal information so that we can increase your daily withdrawal limit to the equivalent of 200 BTC.

How to verify in the app

In the ZEDCEX app, look for the profile icon in the app header. Tap on the icon, then choose Verification from the menu. Tap Verify Now and you’ll be asked for some combination of the following information, depending on your country:

  • Nationality

  • ID type

  • ID number

  • Legal first, middle, and last name

If you’ve input information correctly, verification should be instant and you’ll see a notification that you have been “Approved” for withdrawal.

How to verify on the web

Go to the account profile icon, found in the top navigation bar. Click on the icon and choose Verification from the dropdown menu.

Choose Individual account if you are trading for your personal purposes. You’ll be asked for some combination of the following information, depending on your country:

  • Nationality

  • ID type

  • ID number

  • Legal first, middle, and last name

If you’ve input valid information, verification should happen immediately.

Choose Corporate account if you are trading on behalf of a company or organization. You’ll be asked for some combination of the following information, depending on your country:

  • Nationality

  • Company name

  • Company registration number

  • Date of incorporation

  • Address and postal code

  • Consent documentation

  • Information about legal representation, controller(s), and authorized account users.

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