ZEDCEX verifies your identity to keep both your account and the exchange safe. Here what you can expect for each level of verification:

Level 1: You should get your result instantly, if you’ve correctly input your information.

Level 2: Can take up to 3 days. Please be sure to submit valid, unexpired documents.

Level 3: Can take up to 3 days. Please be sure to follow on-screen instruction to ensure your submission is accepted.

During times of high interest in cryptocurrency wait times may increase. We thank you for your patience during these times. You will receive confirmation that you’ve been verified by SMS or email notification. If you haven’t heard from us after 3 days, contact support at [email protected]